Information Services

The Information Services department exists to provide service, education, and technology to the employees and students of Northwest University.  We accomplish this by use of database management, help desk, instructional technology, network, and telecommunications systems and support.

Search our FAQ:

Help Desk Services

The Help Desk is also available for repairs to your personal computer on a space and time available basis. Please contact us for further information or to set up an appointment using one of the methods listed at right.

Networking Department

The Networking Department concentrates on serving the campus’s inter- and intranet needs. We provide a network that is dynamically shared between all members of the campus community to facilitate academic research and collaboration.

NU Net Do’s and Don’ts

  • Servers are not allowed on campus. This includes, but is not limited to: Web, FTP, Mail, Games, or file sharing.
  • Malicious activity will not be permitted on the NU network. This includes spam, hacking, DoS attacks, etc.
  • Online gaming is allowed but severely limited due to the bandwidth guarantees for academic research. We will not optimize or maintain network connectivity for online gaming purposes. We reserve the right to limit any connection to the network at any time.
  • Distribution or sharing of copyrighted materials is not allowed. This includes all MP3′s for which you do not own the copyright.

Please feel free to enjoy your network services for academic research and fun!

Antivirus Software

All computers should have antivirus software installed. Antivirus software is required to use the campus network (both wired and wireless connections).

We recommend the following free antivirus/anti-malware applications that score well against their competitors.

Before Installing a New Antivirus Program…
Be sure to remove any existing program(s) to avoid computer slowdowns or other issues.