Frequently Asked Questions

Who is eligible to receive services?
All currently enrolled traditional students can use the Wellness Center services free of charge. Alumni, CAPS, and graduate students may use the Wellness Center services for a fee.

What kinds of problems/concerns bring students to the Wellness Center?

Counseling Services:
personal support in navigating life challenges • adjustment concerns • mood disorders (depression, bi-polar) • anxiety disorder • eating disorders • sexuality • ADHD • trauma • abuse • substance use/abuse • life stage transitions • grief/loss • interpersonal relationships • family concerns • developmental issues • chronic health issues • addictions • pre-engagement • pre-marriage • marriage counseling

Medical Services:
feeling ill • cold/flu symptoms • sports physicals • prescriptions • annual wellness check • injuries • immunizations

Nutrition Services:
nutrition consultation • meal planning • eating disorders • food allergies and sensitivities • sports nutrition • vegetarian diets • disease management

Is there a charge for Wellness Center services?
There is no charge for currently enrolled traditional students. Wellness Center services are provided to Alumni, CAPS, and graduate students for a fee of $30 per session. Other fees may apply (e.g. lab fees, cost of materials, etc.)

Where is the Wellness Center located?
The Wellness Center is located in the Everette D. Greeley Wellness Center, the first building on the right when entering campus from the main campus entrance on 108th Ave NE.

Do I need an appointment?
We do allow walk-ins, however it is best if you call ahead and schedule an appointment, 425-889-5282. If you reach the voice mail, please leave your name, phone number and the best times to reach you. You may also come by the Wellness Center to make an appointment.

Are evening appointments available?
Yes, a limited number of evening appointments are available.

How long are appointments?
Individual counseling and nutrition appointments are 45 to 50 minutes. Couples counseling is scheduled for 50 to 80 minutes. Medical appointments are 20 to 30 minutes.

What happens at the first counseling appointment?
When you arrive for your first appointment, you will be asked to fill out an information form. You will also be given an informed consent document and a notice of privacy practices to read and sign. The counselor will then meet with you for 45 to 50 minutes. He/she will listen to your concerns and determine with you how you wish to proceed with addressing these concerns. This may include scheduling weekly sessions with this counselor and/or pursuing other resources.

Who is allowed information about the services I receive at the Wellness Center?
The Wellness Center keeps all client information confidential. The Wellness Center complies with federal HIPAA and Washington State laws. Information about you cannot be disclosed without your written consent except in the situations required by law (view our Confidentiality Statement).

Will my Wellness Center record become part of my university record?
No. Client information is not part of a student’s academic file. Client health records are considered protected health information and are covered by HIPAA laws. However, once records have been authorized for release FERPA laws may apply and records may become part of the student record.

Can I get an excuse from the Wellness Center for missing class?
No. Per our policy the Wellness Center does not provide notes to professors. The student is expected to communicate directly with his/her professor about missed classes due to illness. Please see our policy on class absences for more details.

How do I refer a friend?
You can encourage a friend to use the Wellness Center’s services by providing them information about our availability, phone number (425-889-5282), referring them to the webpage, or by accompanying them to the Wellness Center to schedule an appointment.

Does the University offer health insurance coverage?
No. Please visit our Health Insurance/Medical Coverage page for more information.