Let’s Talk

About the “Let’s Talk” model

The “Let’s Talk” off-site walk-in model – developed at Cornell University – is nationally recognized for its success in increasing student access to mental health care.

Want to know more about the Let’s Talk Model? Read about the development of Let’s Talk from the Journal of Multicultural Counseling and Development (full text available on NU library page).

“Let’s Talk” is a drop-in service that offers informal, confidential consultation with a Northwest University Wellness Center counselor.

Let’s Talk consultations are…

  • FREE for Northwest students
  • Offered first-come, first-served (no appointment necessary)
  • Consultation times vary upon needs (student’s desire and others waiting)
  • Informal, and not a substitute for counseling
  • Not appropriate for ongoing care

Let’s Talk is not a substitute for counseling and does not constitute mental health treatment. Let’s Talk counselors can listen to specific problems, help explore solutions, and introduce you to what it’s like to speak with a member of our staff. Please refer to our FAQs below for more details.

Other options for care from the Wellness Center include individual counseling, group counseling, and workshops. In a crisis, please call 911 or one of these recommended hotlines.

See the Let’s Talk Schedule

Meet our Let’s Talk Counselors

Coming Soon!

Let’s (Tele)Talk … by Microsoft Teams

The Wellness Center is currently working on offering Let’s Talk virtually by Microsoft Teams.

How it works: Let’s (Tele)Talk is available during the times listed below. Click on the relevant link to access the Teams meeting with a counselor. Students are seen individually on a first-come, first-served basis. There may be a wait in the virtual waiting room if the counselor is seeing another student. Please wait and we will be with you as soon as we can. 

Questions?

If you have any more questions, please contact Sarah Davison, Clinical Director of Counseling Services, at sarah.davison@northwestu.edu.

Frequently Asked Questions

Let's Talk is a program that provides easy access to informal confidential consultations with counselors from the NU Wellness Center. Counselors hold walk-in hours both in-person and online Monday through Thursday. There is no appointment or fee. Click the link above to see a schedule of dates and times.

Appointments are first-come, first-served. Usually there is not much of a wait. The counselor will listen closely to your concerns and provide support, perspective, and suggestions for resources.

Counselors at the Wellness Center provide ongoing counseling, which usually consists of weekly or bi-weekly 45–50-minute appointments. Let's Talk is not formal counseling -- it is a drop-in service where students can have an informal consultation with a counselor from time to time.

This service is open to all Northwest undergraduate students. Let's Talk is the best fit for the following people:

  1. students who are not sure about counseling and wonder what it's like to talk with a counselor.
  2. students who are not interested in ongoing counseling but would like the perspective of a counselor.
  3. students who have a specific problem and would like someone with whom to talk it through.
  4. students who have a concern about a friend and want some thoughts about what to do.

Absolutely. The counselor will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the counselor, it may be possible to meet with him or her at the Wellness Center ongoing. Talk to the Wellness Center front desk for more information.

If you believe you need to be seen sooner than the appointment you were given, it's best to call the Wellness Center directly and explain your situation.

Absolutely. The counselor will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the counselor, it may be possible to meet with him or her at the Wellness Center ongoing. Talk to the Wellness Center front desk for more information.

The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to get your feedback, positive or negative. Oftentimes an open conversation about your concern helps smooth out any wrinkles. If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly or email the Wellness Center directly.

Although Let's Talk counselors are professionals, Let's Talk is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment. Let's Talk counselors provide informal consultations to help students with specific problems and to introduce them to what it's like to speak with a counselor. Your Let's Talk counselor can help you determine whether formal counseling at the Wellness Center would be useful for you and, if appropriate, assist you in scheduling an appointment.

Conversations with Let's Talk counselors are confidential, with a few very rare exceptions. Counselors may need to share information in an emergency when there is an immediate threat of harm to self or others. Counselors are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused. Let's Talk counselors keep only brief written non-clinical notes of their contacts with students, with minimal access limited to Wellness Center supervisors. Let's Talk visits are not noted on a student's official university record.