NU Information Technology Office

Supporting the Northwest University community with excellence in technology and extraordinary service.

Change or Reset Your Password

• Your NU password must be at least 12 characters long.
  We recommend using a phrase — multiple words separated by spaces — to make it easier to remember.
• If you have not logged into any NU system in over two months, you must contact the IT Help Desk to have your password manually reset.

Find Answers

Search the Information Technology Frequently Asked Questions here:

New and Noteworthy Items

• Kirkland Campus Wi-Fi
  Get instructions for connecting to the right wireless network while on campus.
• Web Browser Compatibility
  Most websites don’t require anything special, but this page lists the functionality that’s browser-specific.
• Printing Services Dashboard
  Students and employees can now submit and view progress of print orders in one central location.
• ID Card Information
  Student and employee ID cards got a makeover.  Check out the details…
• Software Deals
  NU students and employees are eligible to download the latest software titles, including Adobe Creative Cloud, IBM SPSS, Parallels Desktop, and more.

Computer & Software Deals

These software deals are offered and managed by Kivuto and OnTheHub.  Please review their help page for order support.